Terms and Conditions for MyFloatZone.com

Welcome to MyFloatZone.com! These Terms and Conditions govern your use of our website and the services we offer. By accessing or using our site, you agree to these terms in full. Please read them carefully.

1. General Information

The Float Zone at Transitions provides floatation therapy services and related offerings. By purchasing services or products through our site, you agree to the following terms regarding use, refunds, and service credits.

2. Service Credits

  • Validity: All service credits purchased on MyFloatZone.com expire 180 days from the date of purchase unless otherwise stated.

  • Extensions: Extensions may be granted at our sole discretion under exceptional circumstances. To request an extension, contact our support team prior to the expiration date.

  • Non-Transferability: Service credits are non-transferable and cannot be exchanged for cash or any other services outside of what is offered by The Float Zone at Transitions Float RVA.

3. Refund Policy

  • Refund Window: We offer a 90-day refund policy for unused services or products purchased through MyFloatZone.com.

  • Eligibility: Refunds will only be processed if the service credits remain unused and the request is made within the 90-day period.

  • Processing Time: Approved refunds will be processed within 7-10 business days and credited back to the original payment method.

  • Non-Refundable Items: Certain promotional offers, gift cards, and discounted packages may be non-refundable. Details for these exceptions will be specified at the time of purchase.

4. Appointments and Cancellations

  • Booking Policy: Appointments must be booked in advance through our website or by contacting our customer service team.

  • Cancellation Policy: Cancellations or rescheduling requests must be made at least 24 hours prior to the appointment time to avoid forfeiture of your service credit.

5. Website Use

  • Intellectual Property: All content on MyFloatZone.com, including text, images, logos, and trademarks, is the property of The Float Zone at Transitions and is protected by applicable intellectual property laws.

  • Prohibited Uses: You may not use the website for illegal purposes, transmit harmful code, or engage in activities that disrupt the functionality of the site.

6. Limitation of Liability

  • MyFloatZone will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services or website.

  • Users assume full responsibility for any decisions made based on information provided on the site.

7. Privacy Policy

Please refer to our Privacy Policy for details about how we collect, use, and protect your personal information.

8. Amendments

MyFloatZone reserves the right to update these Terms and Conditions at any time. Any changes will be effective immediately upon posting to this page. Your continued use of the website constitutes acceptance of the revised terms.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: relax@myfloatzone.com

Thank you for choosing The Float Zone at Transitions.